Favour Home Healthcare Services (“we”) are committed to protecting your privacy. We are committed to treating your information with care, confidentiality, and respect. This Privacy Policy describes how information is collected, used, disclosed, and protected when you visit the website, www.favourhealthcare.com (“Website”), or interact in any other manner.
Information We Collect
We may collect the following types of information:
Personal Information: When you contact Favour Home Healthcare Services through the Website, phone, or email, you may provide personal information including your full name, phone number, email address, and mailing address.
Automatically Collected Information: When visiting the Website, certain information may be automatically collected about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.
How Your Information Is Used
The information collected may be used for the following purposes:
•To Communicate with You: Your contact information may be used to respond to inquiries, provide healthcare services, send administrative information, and keep you informed about services.
•Marketing and Promotional Communications: With consent, information may be used to send updates, newsletters, or marketing communications via email, phone, or text message. You may opt out of receiving these communications at any time by following the instructions provided or by contacting Favour Home Healthcare Services directly.
•Legal Compliance: Information may be used to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.
Consent to Receive Text Messages
Consent is not required to receive services. By providing a phone number and opting in, you consent to receive text messages from Favour Home Healthcare Services regarding inquiries, services, or related matters. Message and data rates may apply. To opt out, reply “STOP” to any message. Opting out may limit communication regarding services.
Information Sharing and Disclosure
Personal information is not sold or rented to third parties. SMS consent or phone number is not released or transferred for third-party marketing purposes. Information may be shared only in the following situations:
•Service Providers: Information may be shared with service providers performing services on behalf of Favour Home Healthcare Services (e.g., marketing, customer service, technical support). These providers are required to protect the information and use it only for those services.
•Legal Requirements: Information may be disclosed as required by law or when necessary to protect rights, property, or safety.
Data Security
Favour Home Healthcare Services is committed to safeguarding your personal information. Reasonable security measures are in place to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights and Choices
•Opting Out: You may opt out of marketing communications at any time. Non-promotional communications related to ongoing healthcare services may still be sent.
•Access and Update Information: You may request to access, update, or correct your personal information by using the contact details below.
Third-Party Websites
The Website may contain links to third-party websites. Favour Home Healthcare Services is not responsible for the privacy practices or content of those sites. It is recommended to review their privacy policies.
SMS Message Communication
Text messages may be sent directly or via a third-party agent or service provider through your communication service provider. Your provider is acting as your agent in this process. No mobile information will be shared with third parties or affiliates for marketing purposes. SMS originator opt-in data and consent will not be shared or transferred.
Children’s Privacy
The Website is not intended for children under 13. Personal information is not knowingly collected from children under this age. If such data is inadvertently collected, it will be deleted promptly.
Changes to This Privacy Policy
This policy may be updated periodically. Any changes will be posted here with a revised “Last Updated” date. You are encouraged to review the policy regularly.
Contact
For questions or concerns regarding this Privacy Policy or privacy practices, contact:
Company Name: Favour Home Healthcare Services
Website: www.favourhealthcare.com
Address: 720 Livingston Street, Elizabeth, NJ 07201
Telephone: 908-373-1665
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SMS Terms of Service
By opting into SMS from a web form or other medium, you agree to receive SMS messages from Favour Home Healthcare Services. These messages may include appointment scheduling, reminders, instructions, and billing updates. Message frequency may vary. Message and data rates may apply. See privacy policy at www.favourhealthcare.com/privacy-policy. Text HELP for help. Reply STOP to opt out.